Ixia launches IxRave a patent-pending end-to-end remote Quality of Experience and service validation platform. IxiRave enables carriers, service providers and enterprises to actively isolate faults, verify that end-customers are receiving services and that such services are working according to SLAs, and then continue to remotely monitor their networks. Bell Canada worked with Ixia to deploy remote testing capability for rolling out triple play services on its network and achieved payback in just one year. Ixia will demonstrate its new end-to-end remote quality of experience and service validation platform on stand number 144 at IPTV World Forum in London, March 12-14.
Bell Canada uses Ixia remote testing to drastically reduce truck rolls previously required to handle a high number of service incidents associated with the carrier's DSL service. IxRave is based on the same remote test software and centralized test approach in use at Bell Canada. The carrier reduced IP-related unwarranted truck rolls by 98 percent, a savings to date of CAN$3.2 million. Bell Canada also recovered 86 percent of DSLAM ports previously tagged defective, a further savings of CAN$3.5 million.
IxRave is a cost-effective, scalable solution that integrates with carriers' operation support systems and provides active, rather than passive, service validation. Passive monitoring, long the mainstay of service monitoring, uses costly probes that only view the aggregate health of certain segments or network elements. IxRave's inexpensive probes can be deployed along network edges, at customer premises and at key core points to perform real-time active network validation. According to a report from Infonetics, "passive monitoring cannot tell you the customer's quality of experience. Service measurements, as opposed to general network measurements, are rising in importance."
Ixia can provide an ROI Analysis for carriers and service providers who would like to see how IxRave can help them reduce Operational Expenses for new IP Services through an ROI calculator.