With the federal mandate to phase out analog television broadcasts approaching in early 2009, many consumers remain uncertain of what the change means for them. However, Verizon FiOS TV customers are ahead of the game. Verizon FiOS TV is already all-digital, so for most customers there will be no change. At the same time, Verizon is making other changes, and it is taking steps to ensure that customers are not confused by the phaseout of analog broadcasts.

Verizon is phasing out a small number of duplicate analog channels on the FiOS TV service so all customers will enjoy better-quality, all-digital viewing experiences on every set in their homes. Until now, Verizon has provided these duplicate channels to allow digital subscribers to view some limited programming in an analog format without using a set-top box.

The company also has a small number of customers who subscribe to a service that solely offers these duplicate analog channels. Verizon will make the digital transition easy for these customers by providing them with a free digital adapter.

Customers may also choose to upgrade to a set-top box that lets them see more programming, including high-definition channels, and enables full-featured, interactive services, like extensive video-on-demand programming and Verizon's innovative interactive media guide.

Verizon will phase out the analog channels on a regional basis. In New York, customers will see the transition on April 21. Customers have been notified well in advance by letters, e-mails and phone calls from Verizon. The company also has set up a dedicated Web site, www.verizon.com/godigital, to provide answers to common questions about all-digital service.

Advantages of Upgrading to FiOS TV

TV fans who either do not receive all-digital programming from their TV service provider, or who receive only over-the-air broadcasts without a cable or satellite connection, should consider switching to FiOS TV.

Verizon's fiber network delivers amazingly sharp pictures and sound, and has the capacity to transmit a wide array of high-definition programming that is so clear and intense it seems to leap from the TV screen. Verizon's FiOS TV Premier package delivers 200 all-digital channels, including 31 HD channels in the New York market and access to more than 10,000 on-demand titles, 60 percent of which are free. Sports fans subscribing to FiOS TV Premier in the New York market will also receive the YES Network, MSG Network, FSN New York, SportsNet NY and the NFL Network at no extra charge.

Verizon also offers innovative features not available from other providers, such as Home Media DVR and FiOS TV Widgets that give instant access to information like local weather and traffic conditions. Home Media DVR has a multi-room DVR feature enabling up to three simultaneous viewings of recorded programs without requiring customers to set up a complex home network or buy extra equipment. Customers also can access photos and music on their PCs and play them on their TV.

The value of FiOS TV extends to the installation and customer support. Specially trained Verizon technicians will install the service and demonstrate FiOS TV features and services. New York consumers can check online at www.verizon.com/ny/fios2 to learn more.