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AT&T Expands U-Verse Services in San Antonio
More San Antonio consumers can now enjoy a new universe of communications and entertainment through the AT&T U-versesm experience.
AT&T Inc. announced the initial expansion of AT&T U-verse services — the company's next-generation television and high speed Internet offerings — in San Antonio. The services utilize AT&T's fiber-rich network, which extends optical connections deeper into customer neighborhoods.
"Our AT&T U-verse services are based on one simple concept: it's all coming together for you," said Brooks McCorcle, AT&T vice president and general manager for the South Texas region. "Our new television service was built around the needs of the individual customer. And we're committed to delivering a customer service experience with AT&T U-verse that's unmatched by even our own high standards. We're confident that once customers experience AT&T U-verse TV, they'll never look at home entertainment the same way again."
During this initial expansion in San Antonio, AT&T U-verse TV will offer:
A compelling variety of TV packages with more than 200 channels, including digital music, local, and premium movie and sports programming.
A premium Spanish-language package featuring novellas, movies, news, sports, children's programming, talk shows and more for an additional $5 per month (regularly $10 per month) for the first three months.
A growing video-on-demand library with hundreds of hours of diverse content. An innovative easy-to-use program guide.
Fast channel changing, eliminating the delay experienced with other digital broadcast services.
The ability to search for programs using title or actor's name.
Picture-in-picture functionality that allows subscribers to "channel surf" without leaving the program they're watching.
Three TV receivers — one with a digital video recorder (DVR), which allows customers to pause, rewind, replay and record live TV — at no extra charge (Customers may add an additional receiver for $5 per month).
AT&T plans to add more channels, high-definition programming, more video-on-demand titles, a whole home DVR feature, and other interactive applications later this year.
Now through July 31, qualified new customers can join AT&T U-verse and receive free TV service for the first three months (other monthly charges apply). Thereafter, customers will continue to receive recurring monthly bundle discounts. Customers can choose from four TV packages and 3 Internet packages to customize their entertainment experience. Current AT&T U-verse bundles range in price from $69 to $124 per month, depending on the selected programming and Internet package (other monthly charges apply).
In addition to the packages above, AT&T will offer a unique family-friendly programming package: U-family. The U-family offer includes the best family-oriented TV channels, plus video-on-demand, three TV receivers and a digital video recorder (DVR). U-family bundles, which include high speed Internet access, are available for as low as $54 per month (other monthly charges apply).
Professional installation of three TV receivers (additional receiver available for $5 per month)—including one with a DVR—and wireless home networking, plus a U-learn educational tutorial, in which an AT&T technician will show customers how to use video-on-demand, program their DVR and other features, is available for a one-time introductory fee of $20 for customers who choose a U-verse bundle; this service is normally valued at $95. In addition, AT&T will offer new customers a 30-day money-back guarantee.
"Customers will be amazed by the U-verse experience — from our ordering and installation process to the unprecedented control and enjoyment they'll receive with our TV, high speed Internet and wireless home networking services," said McCorcle. "We've really reinvented the universe of communications and entertainment."
Three packages of AT&T Yahoo! High Speed Internet, U-verse Enabled will be made available to AT&T U-verse customers:
Elite: Downstream up to 6.0 Mbps, Upstream up to 1.0 Mbps.
Pro: Downstream up to 3.0 Mbps, Upstream up to 1.0 Mbps.
Express: Downstream up to 1.5 Mbps, Upstream up to 1.0 Mbps.
All high-speed Internet packages offered as part of AT&T U-verse include wireless home networking at no charge, giving users the freedom to access online photos, streaming video, games and other information using a wireless-enabled laptop or other device. Subscribers also receive virtually unlimited e-mail storage and powerful anti-virus and anti-spam software.
San Antonio is the first market where AT&T U-verse services are commercially available. In addition to widening the availability in San Antonio over the coming months, AT&T plans to launch U-verse services in additional markets by the end of the year.
The deployment of next-generation video services reflects AT&T's strategy to become customers' preferred communications and entertainment provider and to deliver a video solution through its traditional footprint that provides greater value, flexibility and simplicity than competitors' offerings. AT&T U-verse TV represents a critical new service in the company's video portfolio, which today includes AT&T │ DISH Network and soon will include AT&T Homezone, which integrates AT&T │ DISH Network and AT&T Yahoo! High Speed Internet. The deployment of AT&T U-verse TV also underscores the company's strategy to deliver integrated services to the three screens many consumers say are most valued today: the PC, the TV, and the wireless phone.
To introduce customers to AT&T U-verse, the company will sponsor targeted promotional campaigns and family-oriented neighborhood events. Each event will feature U-verse demonstrations, family entertainment, and other recreational activities. Customers who live in neighborhoods where the service is available will receive invitations notifying them of the date and location of each event in their area.
Customers seeking additional information on AT&T U-verse — or to find out if it's available in their area — can visit
uverse.att.com
.
Posted on Jul 03, 2006
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