Mariner will be joining Deutsche Telekom, Informa Telecoms & Media, KPN and Portugal Telecom at the IP&TV World Forum 2011 in London as part of the IPTV Customer Satisfaction Track being held on March 22, 2011.

Mariner, a leading provider of end-to-end IPTV Service Monitoring solutions, will lead a discussion on the changing face of customer satisfaction for IPTV service providers, and what this means for their path to profitability.

“IPTV customer expectations are evolving rapidly as the TV experience advances. Ubiquitous HD, TVEverywhere, 3D TV, TV Apps are all examples of how customer’s expectations are diversifying and intensifying,” said Curtis Howe, CEO and co-founder at Mariner. “The IPTV Customer Satisfaction Track will look at some of these trends and explain the critical role that service assurance plays, and how accurate real-time performance insight can keep customers happy and service providers on the right path to profitability.”

Key Facts:

• Find complete information on the IPTV Customer Satisfaction Track can be found on the IP&TV World Forum website
• Visit Mariner at Stand # 61
• Follow the IP&TV World Forum on Twitter