Motive and AT&T Knowledge Ventures form partnership to market an advanced service assurance solution for IPTV. Using Motive Service Assurance Solutions, providers can rapidly deploy and manage complex service offerings such as high-speed Internet, video, mobile and converged services by enabling comprehensive visibility into and control over the entire service delivery chain.

Motive and AT&T have partnered to develop Motive’s Service Assurance Solution for IPTV. The solution provides customer care agents and field technicians with access to real-time IPTV service performance information. This information is used to help diagnosis and repair systems and applications that span the IPTV service delivery infrastructure — including the customer premise, the network and the back-office.

“Service providers around the world are making significant investments and taking great strides to bring cutting-edge IPTV services to market,” said RJ Brideau, vice president of business and channel development of Motive. “To maximize the full potential of those investments, Motive realizes that time-to-market and an impeccable customer support experience are critical keys to success. We are excited to be partnering with AT&T on our IPTV Service Assurance Solution and believe the approach we’ve pioneered together will help other service providers accelerate the rollout of their services and give their customers high quality television experience.”