IneoQuest has expanded its family of products for monitoring, analyzing, troubleshooting and reporting performance of Microsoft Mediaroom deployments with the addition of IQDialogue Mediaroom Platform Manager. IneoQuest has also added the IQDialogue IPTV probe to its line of products for monitoring, remote testing and analyzing traditional IPTV infrastructure. As the most comprehensive suite of solutions, IneoQuest's product line assists providers with the ability to offer superior, cutting-edge features and services while helping to improve their quality of service and quality of experience for subscribers.

Microsoft Mediaroom deployments continue to gain momentum as telecommunication providers are increasingly turning to this infrastructure to enhance subscriber experience, which offers instant channel change performance and enhanced video reliability. As a result, the industry is calling for additional support products to ensure quality of service, whether it's in the field, in the lab or in network operations centers. To meet this demand, IneoQuest has further expanded its end-to-end Microsoft Mediaroom solutions for field test, work order administration, advanced signaling analysis and monitoring of the deployed base.

As a licensed Microsoft Ecosystem Service Assurance Partner with wide-ranging products for Mediaroom monitoring, analysis and troubleshooting, IneoQuest has added the exclusive IQDialogue Mediaroom Platform Manager to its product portfolio. This latest solution interfaces directly with the Microsoft Mediaroom Web-Service Framework to evaluate set-top box performance and quickly identify when a fault occurs. From a centralized network management location, IQDialogue Mediaroom Platform Manager performs automated analysis of devices on the network through an intelligent scheduler system. Based upon configurable and user-definable categories, alarm notifications can be issued so problems can be promptly addressed and trending reports provided to facilitate network planning.

For telecommunications providers that choose to leverage their existing IPTV infrastructure, IneoQuest's new IQDialogue IPTV probe provides the ability to monitor and troubleshoot video-on-demand servers and subscriber service. The probe enables providers to analyze all network signaling protocols by tapping directly into the video control flows. Whether it's IQDialogue Mediaroom Platform Manager or the IQDialogue IPTV probe, providers are able to easily identify the root causes of problems with subscriber-level granularity to reduce the costs of multiple truck rolls and inefficient troubleshooting.

IneoQuest will be demonstrating its complete solutions for Microsoft Mediaroom implementations, including the new IQDialogue Mediaroom Platform Manager, IQDialogue Mediaroom Installer, IQDialogue Mediaroom Advanced and IQDialogue Mediaroom Installer Manager at IPTV World Forum, March 23-25, 2010 in London. To see demonstrations and learn more about this comprehensive family of Mediaroom products, as well as IneoQuest's IPTV support solutions, please visit IneoQuest's booth (#94).