Telchemy, Incorporated, the global leader in Voice and Video over IP fault and performance management technology, announced that Shenick Network Systems, an award winning provider of high performance IP communications test systems, has licensed Telchemy's VQmon/SA-VM IPTV and VQmon/SA VoIP performance analysis software for use in its diversifEye Triple Play communications test system. Shenick customers can now test performance and quality issues for IPTV, VoIP, triple play, broadband services within a single system enabling service providers to offer a high quality, reliable IPTV service.

VQmon is a highly efficient, fast and compact software agent that monitors IP based voice and video streams in real-time, measures the time distribution of lost and discarded packets using a multi-state statistical model, examines the type of codec, bit rate and other factors and uses a perceptual model to calculate transmission quality and perceptual quality metrics. diversifEye test systems determine key quality and performance limitations with the convergence of voice, video and enhanced broadband data services. By integrating VQmon/SA-VM into diversifEye, Shenick now supports real-time, passive IPTV video quality analysis on a per IPTV channel basis. IPTV service providers can assess video quality on an aggregate or per viewer basis and mitigate against poor user experience and costly end-user churn.

"Service providers face the challenge of delivering a high-quality end user experience to the emerging IPTV and triple play market. Together, Shenick and Telchemy help solve the challenges facing service providers and infrastructure vendors by enabling them to emulate and test in real world scenarios before they deliver the final product to their customers," said Robert Winters, co-founder and chief marketing officer, Shenick Network Systems. "Shenick selected Telchemy's VQmon technology based on the accurate, real-time metrics that it provides for IPTV and VoIP, and is widely adopted within the industry."

diversifEye handles the complete cycle of broadband customer access scenarios from obtaining an IP address via DHCP to establishing PPP tunnels through emulation of real user application traffic flows of multiple IPTV, VoIP, VoD and data applications such as Web, P2P and email. It provides the degree of granularity required to test overall performance and quality of service (QoS), coupled with the ability to drill down to each IPTV, VoIP and internet user for true quality of experience (QoE) assessment.

"Shenick is a leading provider of converged IP communications test equipment for the emerging market of IPTV/VoD and Triple Play," said Alan Clark, Telchemy's CEO and President. "We welcome the opportunity to partner with Shenick to help service providers deliver high-quality, reliable service to their customers and achieve rapid market success."