SupportSoft, Inc. will share perspectives at the TelecomNEXT conference on service challenges for IPTV delivery, including automated solutions for optimizing IPTV installation, utilization and ongoing subscriber support. James Morehead, VP of Product Management and Marketing for SupportSoft, will join industry leaders from Alcatel, Juniper Networks, Nortel, and Philips in an interactive discussion hosted by the Broadband Services Forum entitled, "The Lay of the Land in IPTV."

TelecomNEXT brings together the leaders of the Communications and Entertainment marketplace to explore current and future business and technology issues -- new partnerships, new services, new technologies and new revenue streams. Highlights of this year's event include an interactive discussion about where IPTV is, and where it's going, presented by the Broadband Services Forum, the premier industry organization spanning the IPTV value chain.

A new white paper from SupportSoft entitled, "IPTV: The Clear Picture," outlines key service provider challenges and opportunities for profitably delivering IPTV. For a copy of this new SupportSoft IPTV white paper, please visit: http://www.supportsoft.com/iptv.

     WHAT:     "The Lay of the Land in IPTV -- An Open Discussion with the
               Broadband Services Forum"

     WHO:      James Morehead, VP of Product Management and Marketing,
               SupportSoft

               Ric Brovedani, Sr. Director -- Strategic Solutions for Alcatel

               Gary Southwell, General Manager -- IPTV, Juniper Networks

               Walt Megura, General Manager -- IPTV, Nortel

               Mary Francia, Director, Philips

               Moderator:  Matthew Marnik, Director -- IPTV, Nortel and
               VP -- Marketing, Broadband Services Forum

     WHERE:    TelecomNEXT
               Mandalay Bay Convention Center
               Las Vegas, Nevada
               For more information, visit http://www.telecom-next.com/

     WHEN:     Monday, March 20th
               1:00-3:00 p.m. PST