Spirent Communications announced that it has signed a major contract with TELUS, a national telecommunications company in Canada, to provide triple play service assurance solutions. The contract provides TELUS with tools to ensure the quality of experience (QoE) of its triple play service customers.

Spirent's SmartSight solution, including SmartSight Central Operational System and IPMax probes, will be deployed throughout TELUS' network. These systems will provide critical visibility into customers' QoE. SmartSight will enable TELUS to emulate the service quality on the customer's line prior to installation, thereby reducing overall installation time. TELUS' adoption of Spirent's next generation service assurance technologies will also contribute to world class operational excellence, cost savings and revenue assurance. This is achieved by Spirent's ability to automatically troubleshoot and rapidly diagnose complex service problems.

"We chose Spirent Communications to give us insight into the QoE of our IPTV customers," said Fauzia Lalani, vice president of National Services Fulfillment for TELUS. "To cost-effectively deliver triple play services, and maximize the increased revenue potential, we need a partner like Spirent who can help TELUS support the scalability of triple play services across our network."

As the demand for triple play services accelerates, service providers are challenged with launching service offerings quickly without sacrificing quality. Spirent continues to meet the challenges of this dynamic market by providing solutions that enable our customers to deploy next-generation services and ensure the quality of subscribers' experience. Spirent's IPMax and SmartSight Central provide state-of-the-art IP service measurement, expert engines, and automated diagnosis of IP service issues. These solutions enhance operators' ability to troubleshoot and resolve complex IP troubles quickly, cost effectively and accurately.