SupportSoft, Inc. will share perspectives at the TelecomNEXT conference on service challenges for IPTV delivery, including automated solutions for optimizing IPTV installation, utilization and ongoing subscriber support. James Morehead, VP of Product Management and Marketing for SupportSoft, will join industry leaders from Alcatel, Juniper Networks, Nortel, and Philips in an interactive discussion hosted by the Broadband Services Forum entitled, "The Lay of the Land in IPTV."